jili110 Privacy Policy

This Privacy Policy ("Policy") describes how jili110 ("jili110", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of players and visitors who access the jili110 online gaming platform at jili110.net and all associated sub-pages, services, and features (collectively, the "Platform").

This Policy forms part of jili110's Terms and Conditions and should be read together with them. By registering an account, accessing the Platform, or making use of any jili110 service, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein.

jili110 acts as the Data Controller in respect of the personal data of its players, as defined under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations ("IRR"). We are committed to handling your data lawfully, fairly, and transparently.

jili110 collects personal data from you directly when you interact with the Platform, and in some cases automatically through your use of the Platform. The categories of personal data we collect are described below.

2.1 Registration & Identity Data

When you create a jili110 account, we collect your full name, date of birth, nationality, residential address (including city — such as Manila, Cebu, Davao, Quezon City, or Makati), email address, and mobile number. This information is required to establish your account identity and verify that you meet the minimum age requirement of 21 years as mandated by PAGCOR regulations.

2.2 Identity Verification (KYC) Data

To comply with anti-money laundering ("AML") obligations and confirm your eligibility, jili110 may request copies of government-issued identification documents, such as a PhilSys National ID, UMID, passport, or driver's licence. We may also request proof of address and, in some cases, source-of-funds documentation for high-value transactions.

2.3 Payment Data

We collect transaction data related to deposits and withdrawals processed through GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank. This includes transaction reference numbers, amounts, timestamps, and the account identifiers associated with your chosen payment method. Full card or account numbers are handled by the respective payment providers and are not stored on jili110 servers.

2.4 Gaming & Activity Data

jili110 records your gaming activity on the Platform, including games played, bets placed, wager amounts, outcomes, session durations, and the use of responsible gaming tools such as deposit limits and self-exclusion requests. This data is used for regulatory compliance, account integrity, and the personalisation of your experience.

2.5 Technical & Device Data

When you access the Platform, we automatically collect certain technical information, including your IP address, device type and model, operating system, browser type and version, referring URL, pages visited on the Platform, and timestamps of access. This data is used for security monitoring, fraud detection, and platform performance analytics.

2.6 Communications Data

We retain records of communications between you and jili110, including live chat transcripts, email correspondence, and support ticket submissions. These records are kept to ensure quality of service, resolve disputes, and comply with regulatory record-keeping requirements.

jili110 uses the personal data described in Section 2 for the following purposes. We process your data only where we have a lawful basis to do so, as set out in Section 4.

Under the Philippine Data Privacy Act of 2012, jili110 must have a lawful basis for processing your personal data. Depending on the purpose of processing, jili110 relies on one or more of the following legal bases:

• Contractual Necessity: Much of the data processing described in this Policy is necessary for jili110 to perform its obligations under the Terms and Conditions you agreed to upon registration — for example, processing deposits, maintaining your account, and paying out winnings.
• Legal Obligation: jili110 processes certain data — particularly KYC and transaction records — because we are legally required to do so under Philippine AML law, PAGCOR licensing requirements, and the Data Privacy Act itself.
• Legitimate Interests: jili110 processes technical and device data for fraud prevention and platform security on the basis of our legitimate interest in protecting the integrity of the Platform and the safety of all players. We have assessed that these interests do not override your rights and freedoms.
• Consent: Where jili110 relies on your consent as a legal basis — such as for marketing communications — you may withdraw that consent at any time by contacting our support team or using the opt-out mechanism provided in any marketing message. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

jili110 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly for the purposes described in this Policy:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank receive transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by Philippine financial regulations.
• Game Providers & Technology Partners: Licensed third-party game studios and platform technology providers may receive limited technical data (such as player session identifiers) necessary to deliver their games and services on the jili110 Platform. These partners are contractually prohibited from using your data for any purpose beyond service delivery.
• Identity Verification Services: jili110 may use third-party KYC verification providers to assist in confirming the identity and age of players. These providers process identity documents under strict data handling agreements.
• Regulatory Authorities: jili110 may be required to disclose player information to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, the National Bureau of Investigation, or other competent Philippine regulatory or law enforcement agencies. Such disclosures are made only as required by applicable law.
• Professional Advisers: In limited circumstances, jili110 may share data with lawyers, auditors, or compliance consultants acting in a professional advisory capacity, subject to appropriate confidentiality obligations.

jili110 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. A cookie is a small text file placed on your device when you visit a website. The types of cookies used by jili110 are described below.

• Strictly Necessary Cookies: These cookies are essential for the Platform to function and cannot be switched off. They are set in response to your actions such as logging in, setting session preferences, and navigating between pages. The Platform cannot function properly without them.
• Performance & Analytics Cookies: These cookies allow jili110 to measure how the Platform is being used, identify popular pages, and detect technical errors. The data collected is aggregated and anonymised. jili110 uses this information solely to improve Platform performance.
• Functional Cookies: These cookies remember your preferences — such as your preferred language, last-visited game category, or responsible gaming settings — so you do not have to re-enter them on each visit.

jili110 does not use third-party advertising cookies or permit advertising networks to place tracking cookies on the Platform. You can control or delete cookies through your browser settings. Note that disabling strictly necessary cookies will affect your ability to use certain features of the Platform, including account login.

jili110 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention principles apply:

• Active Accounts: Personal data associated with an active jili110 account is retained for the duration of the account's existence and for a period of five (5) years following account closure, in line with Philippine AML record-keeping requirements.
• Transaction Records: Financial transaction records, including deposit and withdrawal history, are retained for a minimum of five (5) years following the date of the transaction, as required by the Anti-Money Laundering Act of the Philippines.
• KYC Documents: Copies of identity verification documents are retained for five (5) years following account closure or the end of the business relationship, whichever is later.
• Support Communications: Customer support records are retained for a period of three (3) years following the resolution of the relevant query or complaint.
• Marketing Consent Records: Records of your marketing consent or opt-out are retained for the duration of your account and for a reasonable period following account closure as evidence of compliance with consent obligations.

When personal data is no longer required, jili110 will securely delete or anonymise it in accordance with our data disposal procedures. Anonymised data — which can no longer be linked to any individual — may be retained indefinitely for statistical and research purposes.

jili110 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include, but are not limited to:

• AES-256 encryption for personal and financial data stored at rest on jili110 servers.
• TLS 1.3 protocol for all data transmitted between your device and the jili110 Platform, ensuring that your session data and payment information cannot be intercepted in transit.
• Multi-factor authentication options for player account access, strongly recommended for all jili110 accounts.
• Role-based access controls ensuring that jili110 staff can only access personal data that is strictly necessary for their job function.
• Regular security audits, penetration testing, and vulnerability assessments conducted by qualified third-party security specialists.
• Incident response procedures that include prompt notification to affected players and the National Privacy Commission in the event of a data breach that creates a real risk of serious harm, in accordance with the DPA's 72-hour notification requirement.

While jili110 takes all reasonable precautions to protect your data, no internet-based system can be guaranteed to be 100% secure. You are responsible for keeping your jili110 account credentials — your username and password — confidential. If you suspect that your account has been compromised, contact jili110 support immediately via live chat.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to the personal data jili110 holds about you:

• Right to Be Informed: You have the right to be told how your personal data is being collected and processed. This Privacy Policy is our primary means of fulfilling this obligation.
• Right of Access: You have the right to request a copy of the personal data jili110 holds about you. jili110 will provide a response within thirty (30) days of receiving a valid access request.
• Right to Rectification: If any personal data jili110 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly within your jili110 account settings.
• Right to Erasure: You have the right to request that jili110 delete your personal data where it is no longer necessary for the purpose it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to overriding legal obligations — for example, jili110 is required to retain certain transaction records under Philippine AML law regardless of an erasure request.
• Right to Object: You have the right to object to processing of your personal data carried out on the basis of jili110's legitimate interests, or for direct marketing purposes. Where you object to direct marketing, jili110 will cease that processing immediately.
• Right to Data Portability: Where processing is carried out by automated means and on the basis of your consent or contractual necessity, you may request that jili110 provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe that jili110 has processed your personal data in a manner that violates the DPA, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

jili110 primarily processes personal data within the Philippines and in jurisdictions that provide an adequate level of data protection as recognised by the National Privacy Commission. In limited circumstances, your personal data may be transferred to or processed in other countries — for example, where a game provider or technology partner operates servers located outside the Philippines.

Where personal data is transferred internationally, jili110 ensures that appropriate safeguards are in place as required by Section 21 of the DPA and its IRR. These safeguards may include contractual data protection clauses agreed with the receiving party, or other approved transfer mechanisms. jili110 does not transfer personal data to jurisdictions that have been identified as providing inadequate data protection without applying additional protective measures.

You may request information about the safeguards jili110 has in place for any international data transfer by contacting our support team.

The jili110 Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online casino-style gaming in the Philippines. jili110 does not knowingly collect personal data from individuals under the age of 21.

If jili110 discovers or has reasonable grounds to believe that an account has been registered by a person under 21 years of age, that account will be immediately suspended, any balance held in the account will be frozen pending investigation, and the personal data associated with the account will be handled in accordance with our obligations under the DPA regarding data collected without a valid legal basis.

Parents and guardians who believe that a minor under their care has registered or attempted to register a jili110 account are encouraged to contact our support team immediately so that the matter can be addressed promptly.

jili110 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. Where changes are material, jili110 will notify registered players via the email address on their account prior to the changes taking effect.

The date of the most recent update to this Policy is shown at the top of this page. Your continued use of the jili110 Platform following any update constitutes your acknowledgment of the revised Policy. If you do not agree with any changes to this Policy, you must cease using the Platform and may request account closure in accordance with jili110's Terms and Conditions.

We encourage you to review this page periodically so that you remain informed about how jili110 is protecting your personal information.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to make a privacy-related complaint, please contact jili110 using the details below. Our support team is available 24 hours a day, 7 days a week, Philippine Standard Time (PHT).

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available directly on the jili110 Platform, 24/7, with an average response time under 3 minutes.
• Response Timeframe: jili110 will acknowledge privacy-related requests within 3 business days and respond fully within the timeframes required by the Philippine Data Privacy Act.

If you are not satisfied with jili110's response to your privacy concern, you have the right to refer the matter to the National Privacy Commission of the Philippines at www.privacy.gov.ph. For responsible gaming resources, visit www.pagcor.ph.